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Federal and state laws require that international students (F-1 and J-1) maintain adequate health insurance while attending the University of New Haven. ��ɫAV-sponsored student health insurance plan is mandatory for all full-time (undergraduate, graduate, and PhD) international students and coverage cannot be waived.

Please note: An international student studying through government or financial sponsorship like SACM will have the charge waived for them automatically.

Accessing Your Health Insurance Policy and Card

• How to Opt-In During Open Enrollment Period

  To access your health insurance policy and insurance card, please follow the steps below.

  1. and select the blue “Opt-In” button.
  2. Enter your date of birth and student ID number (without the two 00s at the beginning).
  3. You will be asked to authenticate your account via email or text message.
  4. There will be a page which mentions a fee, please continue past this page as you have already been assessed this fee on your University bill. You will not be asked to provide payment details in the “Opt-in” process.
  5. Once all steps have been completed, you should reach a page with a big green check mark.
  6. You will receive a welcome email from United Healthcare 48 hours after you opt in. This email will include instructions on how to log in to your United Healthcare account and access your insurance card.
• What happens if I did not Opt-In during the Open Enrollment period?

  If you did not opt-in during the open enrollment period, your insurance information will be sent to you after the add/drop period ends via e-mail. You can also access your card and policy by logging into your .

Logging in to Your United Healthcare Account

Review your plan policy and coverage details, access your insurance card, submit a claim, and more through your United Healthcare account called HealthSafe ID.

• How to Log in to HealthSafe ID
  1. to access the HealthSafe ID log in page.
  2. If you have an existing HealthSafe ID, click Sign In. If not, click on Register Now.
  3. Follow the on-screen prompts to register.
  4. Enter username and password of your choice.
  5. Once you confirm your email, you will need to sign in using the username and password you created.

Frequently Asked Questions

• What if I already have health insurance?

  ��ɫAV-sponsored health insurance is mandatory for all full-time international students and cannot be waived.

• I will be graduating/leaving the University after the Fall semester. Can my plan be cancelled for the spring?

  Fall semester only plans are not offered. Your policy provides coverage worldwide and will remain active until the annual plan ends. Click here for further information regarding the annual plan.

• What does the plan cover?

  You may review the plan benefits offered and administered by UnitedHealthcare at .

Contact United Healthcare

If you have any questions regarding your insurance or need help with accessing your card, you must contact United Healthcare directly for assistance.

• Plan Benefits:
• Student Help Center: (includes videos and answers to frequently asked questions)
• Contact Information:
  Customer Service: 1-800-767-0700
  Email: customerservice@uhcsr.com